Kathy Troup’s practice conforms with the Codes of Ethics of the Australian Psychological Society and the Victorian Association of Psychoanalytic Psychotherapists.  These ethical principles, as well as the Privacy Act (1998) and its Amendment (2000), hold as crucial that a psychotherapist respects a patient’s right to confidentiality and safeguards information associated with the therapist-patient relationship. Please note that a further Amendment Act becomes law in 2014.

During the course of therapy, information is collected from the patient, and from others if authorised by the patient, that is relevant to psychotherapeutic assessment and treatment. This information is stored securely and is kept for seven years following the end of therapy. This information will not be disclosed without discussion with and consent of the patient, and you will be informed if there are requests for information from external parties. Should a patient be asked to sign consent for psychotherapy material to be disclosed, it is worth discussing with your therapist so that your consent is well-informed. In rare situations, patient notes may be subpoenaed by the courts, and your therapist will have to comply. In exceptional circumstances where the patient is at serious risk, minimal information may be disclosed to ensure that person’s safety. 

If a referral comes from a GP or psychiatrist under Medicare, it is a legal requirement for reports to be made to the referrer. 

Patient material may also be discussed with a senior colleague during a regular supervision process which is designed to maintain and improve Kathy’s practice, and to ensure best possible patient care. However, identifying details will not be disclosed. 

Under the Australian Privacy Principles, you may access the information recorded about you. Please discuss this with Kathy. She may then ask you to put your request in writing and will aim to respond within 30 days. Ultimately, if you wish to lodge a formal complaint about the use of, or access to, your personal information, you may do so with the Office of the Federal Privacy Commissioner on 1300 363 992, or GPO Box 5218, Sydney, NSW 2001. 

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